From checkout to activation, explained
The whole process is online. You pay, we email your licence details, and our team can help you set up.
- Delivered by email
- Within 24 hours
- Help included
How an order works
Pick and pay
Pick your edition, country, platform and number of users, then check out securely.
Receive your licence
Your licence details are emailed to the address you entered. Nothing is shipped.
Set up and activate
Follow the step-by-step guide in your email. Our team can help by email or phone.
What the email contains
Everything you need to install and activate, delivered within 24 hours of your order.
- Licence number
- Product number
- Validation code
- Installer link
- Setup guide
Check these before you order
Match your country
The US edition uses US sales tax, forms and payroll. The Canada edition uses GST/HST, CRA-compliant forms and Canadian payroll.
Check your platform
Windows editions run on Windows 10 and 11 (64-bit). The Pro 2024 for Mac edition runs on macOS and is sold separately.
Use a working email
Your licence details are sent to the email address you enter at checkout. Check your spam folder if you do not see them.
Something not right? Here is what to do
Email has not arrived
Check spam and the email on your order, then contact us with your order number. Delivery policy
Trouble activating
Contact us and we will help with installation and activation by email or phone. Contact us
Need a refund
We offer a 30-day refund window (conditions apply). Refund policy