This page explains when an order can be cancelled. For refunds after delivery, see our refund policy.
Before your licence details are sent
You can ask to cancel an order before we have sent your licence details. Contact us at support@crocheto.shop or +1 312-802-0579 with your order number.
After your licence details are sent
Once licence details have been delivered, the order can no longer be cancelled. Refund requests are handled under our refund policy.
How to ask
Send us your order number and the email address used at checkout. We reply by email.
Contact us
- Business name
- Crocheto
- Website
- crocheto.shop
- Phone
- +1 312-802-0579
- Address
- 702 W Maple St, New Lenox, IL 60451, United States
- Activation help
- 24/7, by email or phone
- Licence delivery
- By email, within 24 hours